Standfin - Privacy Policy

“Customer First” is one of our four core values. To follow through on this promise we need to know more about you – while respecting your privacy.

To carry out your purchase agreement, we use data provided by you when you use our services or contact us. This data could be your name, email address, address, phone number, birth date and the like. Our customer care services additionally use your order ID when you have an inquiry about your order.

We have an automated system that may use your personal data to prevent and fight fraud.

We may use your personal data to improve our services and increase the quality of our platforms (webshops and mobile app), as well as for direct marketing purposes which may include analysing, segmenting into profiles and building online audiences.

By having a better understanding of you and your preferences, we are able to offer a personal and authentic experience. This includes marketing and transactional communications you receive from us, as well as other notifications and advertisements you see on our platforms. In the mobile app, we might ask to connect with your contacts in your phonebook, in order to send codes to your loved ones. Always with your permission.

In line with the US Children’s Online Privacy Protection Act (COPPA) - we do not collect or sell the data of minors. Children under age 16 are strictly prohibited from using Recharge.com’s platforms. Children above 16 may only do so if they have permission and direct adult supervision. You are responsible for any activity conducted by a minor on our platforms.

We only keep your data for as long as necessary to deliver our services, unless we’re legally obliged to keep the data for a longer period.

In order to process your purchase, we may need to share your personal data with third parties like payment agencies and other companies for the completion of the relevant services. Rest assured we will never sell your data to anyone. “Sale” is broadly defined under the CCPA and where this may include interest-based advertising or other data collection uses, we will comply with applicable law as to those activities. You always have the right to opt out of interest-based advertising.

In a few cases, we might have to pass on personal data to companies situated outside the European Economic Area. Naturally, the security of your data remains a priority. We’ll always require an adequacy decision from the European Commission or ensure other precautions or arrangements like standard model clauses.

Our platforms use functional, analytical, and tracking cookies. We need functional cookies in order for the platforms to function properly and to complete your purchases. We place the other cookies to offer you tailored web pages. Some of these cookies are placed by external parties. In our Cookie Statement, you will find more information on this topic.

If you do not want to receive any emails or other communications from us, you may always unsubscribe. If you choose to unsubscribe, you can do so via the unsubscribe link in emails received from us.

You have the legal right to ask us to inspect, rectify, or erase all personal data that we’ve stored about you. You also have the right to object to or limit the processing of your data, and transfer it in a machine-readable format.

The Payment account and Mastercard cards are issued by Paynetics AD (via Paystratus Group Ltd, a Technical Provider of Paynetics AD) with company address 76A James Bourchier Blvd, 1407 Sofia, Bulgaria, company registration number 131574695 and VAT BG131574695, pursuant to license by Mastercard International Incorporated and Bulgarian National Bank. To ensure your funds are safe Paynetics follow a process known as ‘safeguarding’ which is a regulatory requirement for all EMIs. In this process Paynetics keeps your money separate from its own money and place it in a safeguarding account with a Bank. Electronic Money issued is not covered by any Deposit Guarantee Scheme which is a government backed scheme offering protection to customers’ funds of up to €100,000 (£85,000 in the UK under the FSCS) per customer. However, in the event of an insolvency, your funds would remain in the safeguarded account at the designated Bank and separated from Paynetics’ accounts.”Moreover, additional disclaimer to be added as per PN request. In the event of Paynetics going out of business, an insolvency practitioner would be appointed to return the funds Paynetics has safeguarded to the customers. This means you would get most of your funds back, except for the costs deducted by the insolvency practitioner for returning the funds to the customers.

© Standfin - All rights reserved. Standfin is a premier payment provider, incorporated in the EU, that upholds the highest level of security and trust for its customers. With Standfin as your payment processing partner, you can expect seamless and secure transaction management that guarantees the safety and confidentiality of your financial information. Choose Standfin, the payment processing partner that guarantees the highest level of security, reliability, and customer satisfaction.